Before your application can be considered you must complete a tenancy application form, this will require you to provide detailed information about you, your employment situation, your rental history etc.

The easiest way for you to complete this is to use the online application form obtained when clicking on the Tenants section and Tenant Application form on our website.

Once completed, our property manager will carry out the required research and checks, your application will be considered along with any other applications for the property, and you will be advised of the acceptance/non-acceptance of your application as soon as possible.

• The tenancy agreement to complete and sign (Please take note of any special conditions).
• The bond lodgement form to sign (we will lodge the bond with the Tenancy Services and you will receive a letter from them after your bond has been lodged).
• A direct debit form to complete and sign, if provided.
• Listen carefully and take notes during your pre-tenancy meeting with our property manager, they will guide you through all the relevant details of the tenancy agreement, describe any special conditions that may apply and detail your on-going responsibilities.
• Pay your ingoing costs; two weeks rent in advance and four weeks bond.

• Complete a thorough property inspection and note any damage in the property inspection report provided.
• We recommend you purchase contents insurance that includes tenant liability.
• Find out when rubbish and recycling is collected.
• Connect the gas, electricity and phone. There is a free service provided as part of your application to help you with this, your property manager can provide you with more information.
• Tell your doctor, dentist, workplace, gym, bank, children’s schools, friends and family that you are moving.
• Organise your mail to be redirected by the post office.

• Know your rights and obligations – Visit the Tenancy Services www.tenancy.govt.nz/.
• Check that your bond has been lodged with Tenancy Services.
• Keep all records – especially your tenancy agreement, inspection report and bond lodgement form in a safe and secure place.
• Keep records of payment such as rent and water plus bank statements and any related invoices.
• Secure the keys to the house.
• Let your property manager know of any details that are not correctly recorded on your tenancy agreement.
• Let your property manager know of any maintenance requirements as soon as you notice them. You can do this through the maintenance request form on our website or by phoning or texting your property manager directly.

It is important you let your landlord know as soon as you notice any damage or need for repairs.

If you have something to report, the best way is enter your details by clicking the button below.

Alternatively you can phone us on 022 0807763 or email us on hello@wiseowlproperty.co.nz

Whether you are one of our tenants or not, if you haven’t been able to find an answer for your questions, take advantage of our free consultation servicae for any questions or advice you may need on your rental journey. Whether you’re navigating tenancy agreements, maintenance concerns, or anything else, our expert team is here to provide guidance and support at no cost to you.