About Us

Personal Attention Professional Results

Wise Owl Property Management

Welcome to Wise Owl Property Management, a high-touch property management services agency supporting you with your investment to give you back your peace of mind and precious time.

At Wise Owl we pride ourselves on offering personalised, property management services tailored to meet the unique needs of each client. As an owner operated agency with a capped number of properties, we focus on quality over quantity, ensuring that your property receives the dedicated attention and management you expect.

Our Approach

Our boutique approach means that we take the time to get to know our clients and their properties intimately. This allows us to provide customised solutions that suit you and enhance the value of your investment while maintaining the highest standards of service. From casual lettings to detailed management plans, every aspect of our service is designed to offer peace of mind and exceptional results. Get in touch, tell us what you want to achieve and how much involvement you want, and leave the rest to us. Take back your valuable time and gain your peace of mind.
Choosing Wise Owl means partnering with a Property Manager that is as invested in your property as you are, and you get the same person year after year.

 

Here’s why our clients love working with us:

No hidden costs: Our management fee includes routine inspections and arranging maintenance.

You Choose: Customizable property management service packages, from casual letting to a comprehensive management plan, allowing you to choose the perfect combination of services to meet your unique needs and investment goals.

Personalised Attention: We manage a select number of properties, allowing us to offer a highly personalised service that larger firms simply can’t match. Every property and client is unique. We take the time to understand your specific needs and goals, offering customized solutions that maximize the value and performance of your investments.

Transparent Communication: Clear and consistent communication is the cornerstone of our business. We keep our clients informed as much or as little as they choose – about all aspects of their property, from financial performance to maintenance updates, ensuring you are always in the loop.

Tech and Compliance: We may be small but we leverage the latest technology and best industry practices to enhance our services and provide efficient, modern solutions for property management. With regular overview of technology and continuing professional development you can rest assured that every box is ticked, all compliance is met and you are well informed every step of the way.

Professional affiliations: Being a member of the Residential Property Managers Association, you can be sure of our professionalism, high standard of ethics and industry standards and a commitment to continuing development.

Meet the Team

Discover the Faces Behind Wise Owl Property Management

Natalie Visser
Experience Matters

Nathalie Visser

Nathalie brings a unique edge to property management with over 20 years of experience spanning both the public and private sectors. This extensive background, combined with over a decade of owning and managing her own real estate investments, provides her with a comprehensive understanding of the industry from multiple perspectives and she is an expert in handling diverse property portfolios.

As an investor herself for over 10 years, she understands the challenges and rewards of property ownership first-hand. This personal experience allows her to empathise with property owners and provide tailored advice that aligns with your investment goals. She knows what it takes to maintain and enhance property value, minimise vacancies, and manage costs effectively, ensuring a profitable and hassle-free ownership experience.

Her experience in the public sector has equipped her with a thorough knowledge of regulatory requirements, and compliance standards ensuring that your property is managed in full accordance with all relevant laws. In the private sector, she has honed her skills in maximizing property value and optimizing tenant relations, always striving to deliver the highest levels of service and satisfaction.

“My journey in this industry has been shaped by a deep passion for people and property, and a commitment to excellence. I see my role as being more than looking after bricks and mortar, success lies in building strong relationships”.

Jordyn Brown

Jordyn is part of the committed support staff team at Wise Owl. With a strong background in management and a keen eye for detail, he brings a unique blend of organisational skills and relationship-building expertise to our property management services. His journey in management has equipped him with a thorough understanding of the importance of effective communication and meticulous attention to detail. His ability to build and maintain relationships ensures customer satisfaction.

Jordyn ensures seamless continuity in property viewings, maintenance coordination, and customer relations so every aspect of our property management service runs smoothly, delivering consistent quality and satisfaction even in the absence of primary team members.

Whether it’s stepping in to conduct property viewings and showcasing the best features to potential tenants, managing urgent and routine maintenance requests to keep properties in top condition, or maintaining strong and positive relationships with tenants and property owners, Jordyn provides reliable and efficient support.

What Our Clients Say

“I have used Nathalie for the past 9 years as a Property Manager for my rental. I am extremely happy with the wonderful service she has provided. She is very professional, however has the ability to have a respectful relationship with all of the tenants. Her communication is regular, thus keeping me informed of any possible situation that may arise. I strongly recommend talking to Nathalie if you are wanting a Property Manager. She has a wealth of knowledge and is always happy to help.”

Venita Property Investor

"Nathalie's knowledge and efficiency have been a huge help in managing my property during the past few months. She is thorough and concise with all her information and advice and always has a warm personal approach"”

Joce (Property Investor)
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Like Our Work?

Whether you are looking for full property management or a pay as you go service, we can cater to your specific requirements.